Meet Teri Johnson. Teri is our Vice President and she manages our Operations and Client Services departments. Teri is a great resource for both her colleagues and our clients. She’s worked at AccuMed for over 25 years, so she has great industry insight and a lot of knowledge and valuable information to offer.
A typical day for Teri involves a lot of review and a lot of time spent on both emails and phone calls. Each day starts with a review of the previous day’s production, inventory and billing activities, she’ll then do review of the billing system monitors. She will also have to conduct control and budget reviews. Most days include a meeting on production, compliance, carrier trends or something of the like. She’ll field a lot of client calls and emails in addition to those from various team members. It’s a lot of work, but interacting with her team and our clients is her favorite part of the job.
As any good leader will do, she always makes time to empower her team members and make sure everyone is in the best position to provide our clients with the best possible service.
When she’s not at the office, some of her hobbies include: yoga, running, spending time with family and friends, traveling, and reading.