AccuMed Tutorial Series
Tutorial 1 – Run Exceptions
AccuMed Tutorial Series Tutorial 1 - Run Exceptions Overview The Run Exception process provides a means for having a secure communication that targets a single EMS encounter sent to AccuMed for billing. The communication is typically between a single AccuMed...
AccuMed Tutorial Series Tutorial 1 - Run Exceptions Managing Your Run Exception Inventory Each Run Exception PDF you receive essentially carries a value that is equal to your average cost recovery per trip (see your monthly Financial Summary to see what this is). In...
AccuMed Tutorial Series Tutorial 1 - Run Exceptions Completing the Run Exception PDFThe Run Exception PDF contains questions we’d like you to answer. There may be one, or many questions. The questions in any given document are relative to one encounter.There are two...
AccuMed Tutorial Series Tutorial 1 - Run Exceptions A Response that Requires an Attachment The following instructions assume that your Run Exception PDFs are stored locally in a folder named AccuMed-Exceptions and that you know how to find them using your file...
AccuMed Tutorial Series Tutorial 1 - Run Exceptions SummaryThe Run Exception process is an important tool that can minimize revenue flow interruptions.More to come…END OF TUTORIAL
4. Run Exceptions – The Simple Response
The Simple Response
The following instructions assume that your Run Exception PDFs are stored locally in a folder named AccuMed-Exceptions and that you know how to find them using your file explorer.
Open the PDF, Find the Highlight Button, Identify the Form Fields
The Run Exception PDF is created with form fields that allow you provide simple answers. When you open the PDF, these form fields should be easy to see. If you do not see them, you need to tell your PDF Reader to highlight them. In this case, find a button labeled Highlight Existing Fields, and click it. Even if you do see the form fields, find the button that turns the form-field highlighting on and off, and click it a few times to see its’ effect. By doing so, you’ll be better prepared to deal with this issue should you encounter it in the future.
Enter Your Answers
With the form fields visible, you can focus on the question. There may be one or more. For simple questions like: Please provide the loaded mileage for this encounter, you can click in the corresponding Provider Response field, and type your answer (e.g. 10.5 miles).
Complete the Provider Section
In addition to providing your answers, there is a Provider Section that you should always complete. It will be the last section on the Run Exception PDF. Again, always complete this section.
Save Your Changes
This may sound obvious, but it’s often overlooked. Remember that you’re adding information to this PDF. As such, it’s necessary for you to save the document, much in the same way you would save an Excel or Word document after you’ve made changes.
There are several ways to save the document. You can use the menu items File | Save, you can also look for a toolbar button (it’s usually shaped like an old computer disk), or you can simply press Ctrl-S, which is quite universal with almost all applications.
One caveat. Understand the difference between Save, and Save-As, and why you are sometimes presented with a choice to overwrite the existing document. You can always overwrite the existing document. See the Save vs. Save As section below for more details.
You may now close the document. Your Run Exception PDF is ready to be returned to AccuMed.