AccuMed Tutorial Series
Tutorial 1 – Run Exceptions
2. Run Exceptions – Inventory
AccuMed Tutorial Series Tutorial 1 - Run Exceptions Managing Your Run Exception Inventory Each Run Exception PDF you receive essentially carries a value that is equal to your average cost recovery per trip (see your monthly Financial Summary to see what this is). In...
3. Run Exceptions – Response
AccuMed Tutorial Series Tutorial 1 - Run Exceptions Completing the Run Exception PDFThe Run Exception PDF contains questions we’d like you to answer. There may be one, or many questions. The questions in any given document are relative to one encounter.There are two...
4. Run Exceptions – The Simple Response
AccuMed Tutorial Series Tutorial 1 - Run Exceptions The Simple Response The following instructions assume that your Run Exception PDFs are stored locally in a folder named AccuMed-Exceptions and that you know how to find them using your file explorer. Open the PDF,...
5. Run Exceptions – Attachments
AccuMed Tutorial Series Tutorial 1 - Run Exceptions A Response that Requires an Attachment The following instructions assume that your Run Exception PDFs are stored locally in a folder named AccuMed-Exceptions and that you know how to find them using your file...
6. Run Exceptions – Summary
AccuMed Tutorial Series Tutorial 1 - Run Exceptions SummaryThe Run Exception process is an important tool that can minimize revenue flow interruptions.More to come…END OF TUTORIAL
1. Run Exceptions – General
Overview
The Run Exception process provides a means for having a secure communication that targets a single EMS encounter sent to AccuMed for billing. The communication is typically between a single AccuMed operations team member, and an EMS Administrator. While processing an incident for billing, AccuMed team-members may identify the absence of critical billing information. When that happens, the AccuMed team member will create a Run Exception.
A Run Exception PDF is created and delivered to your agency via email. This PDF is a simple document that may contain one or more questions. AccuMed has been very careful not to include any PHI in the document, and it is therefore suitable for email. However, this is where the use of email ends. Once you receive this email, you need to save the attachment to your computer, and work with the PDF locally.
When you’re done working with the PDF, it should be returned to AccuMed in a secure manner, because your responses are likely to contain PHI. The (Updated) Run Exception PDF should be sent to your secure FTP site and placed in the Returned Run Exceptions folder.
When AccuMed receives your Updated-Run-Exception PDF, the account in question is updated with your response and the AccuMed team-member (who generated the exception) is notified of its arrival. Responding to a Run Exception in a reasonable amount of time is helpful as it promotes continuity of processing, which can be lost over a longer period of time. Additionally, the sooner we get your response, the sooner we can submit a claim for the account.