Proven, Expert Partners
EMS & Ambulance Billing and Claims Solutions
Meet The Team
When you work with The AccuMed Group, you are working with highly experienced, highly qualified people. Their backgrounds and resources are unmatched. Most importantly, all management personnel are easily available to our clients for consultation, or to answer questions or concerns.
Michelle has 29 years’ experience in the Medical Billing and Collection Management field. She is a graduate of Eastern Michigan University, Ypsilanti, Michigan (BS) and is a founding principal of The AccuMed Group. Michelle has an entrepreneurial mindset and continuously collaborates with her Management Team to drive processes and positive change to ensure The AccuMed Group clients maintain access leading edge Medical Claims Management, consultation and Electronic Medical Record solutions.
Chief Operations Officer
Ned is a graduate of Cleary University and Mid-Western Management Institute. Ned joined The AccuMed Group in 1997 and has been directly involved in the Health Care Billing and Collection industry for over 30 years. Prior to The AccuMed Group, Ned Directed operations for Professional Data Care (Part B Radiology billing for Trinity Health Care Systems) and was Director of Operations for Credit Bureau, Inc., where Ned oversaw and managed four, third party debt collection agencies and annual receivables in excess of 100 million.
With the objective of delivering on the promise of revenue optimization in a compliant environment, Ned oversees all operations and strategic planning initiatives at The AccuMed Group.
Chief Information Officer
John Masters, Chief Information Officer, is responsible for supporting the technology initiatives for mission-critical systems, business applications, research and development, and administrative functions of The AccuMed Group. John joined The AccuMed Group in 2007 as the company’s Chief Information Officer. He is responsible for overseeing and coordinating all technology, telecommunications, wide area networking, local area networking, desktop support, application support, IT security, disaster recovery planning, application training and support, and application development. John manages The AccuMed Group technology and software solution teams, and is responsible for establishing and managing relationships with technical consultants and other vendors supporting technical initiatives. Prior to joining The AccuMed Group, John worked as a Director of Technical Services for a Midwest print-mail company, during which time all of the company’s information technology-related positions were restructured under this position. John has also served as Vice President of Software Development and co-owner of Integral Software Systems, L.L.C. in Ann Arbor, Michigan. John holds a bachelor’s degree in Computer Science and Business Administration from Northern Illinois University.
Teri has been with The AccuMed Group since 1991. She has successfully managed all Medical Claims Management functions and activities and is committed to delivering compliant results to the customers we serve. Teri has obtained certification through the National Academy of Accredited Coders as a Certified Ambulance Compliance Officer (CACO) and Certified Ambulance Privacy Officer (CAPO) accreditation programs. She has also completed several management programs which enables her to direct and manage all claims management activity. She is exceedingly proficient in process management, project management, and innovative thinking. She is actively pursuing her Master’s Degree in Health Administration.
Director of Human Resources
Tammy is a graduate of Eastern Michigan University’s Society for Human Resource Management Program and has earned her PHR and SHRM-CP certifications. She is an accomplished HR professional with 21 years of experience in the public and private sectors. Tammy is highly proficient in developing and implementing innovative human resource management strategies that enable The AccuMed group to recruit, train and retain a high performing and motivated workforce.
Corporate Compliance / HIPAA Officer
Barbara has been employed with The AccuMed Group since 1994. The vast knowledge Barbara has gained by working within all AccuMed Departments is a key variable to Barbara’s success as a Corporate Compliance and Privacy Officer. Barbara is a graduate of the National Academy of Accredited Coders, Certified Ambulance Compliance Officer and (CACO) and Certified Ambulance Privacy Officer (CAPO) Programs and oversees day to day and strategic compliance initiatives.
Manager, Coding and Insurance Verification
Jodi has been employed with AccuMed since March 2016. She is responsible for overseeing all coding activities. Prior to joining AccuMed, Jodi worked in the private EMS sector, bringing with her 20 years of private ambulance experience. Jodi started her EMS career as an EMT then moved into the billing operations for the last eleven years. Jodi has been successful in developing documentation training for EMS personnel, and continues to be passionate about education for all areas within EMS. Jodi holds a State of Michigan EMT license, as well as a NAAC Certified Ambulance Coding certification. Jodi is currently working on a Bachelor’s degree in Technical HealthCare Management at DeVry University.
Robyn is a graduate of Everest Institute, where she earned her certificate in Medical Billing and Coding. She joined The AccuMed Group in 2007 and has proven to be an energetic and dedicated team player. She manages the daily operations and strategic objectives of the accounts receivable cycle through design, implementation, maintenance and management of all accounts receivable. Robyn works diligently with other department managers and staff towards achieving the end goal of quickened remittance of revenue. Robyn strictly adheres to procedure and policies of the organization and implements quality productivity to ensure customer service standards are met.
Manager, Patient Account Services
Lisa has been employed with The AccuMed Group since 1999. Lisa has worked in the medical billing field since 1984. Lisa and her team are tasked with the vital role of ushering the patients you service through the complex process of medical billing. Lisa and her team understand that AccuMed is an extension of the Customers we serve and will uphold the principles and integrity of our Customers at all times. Prior to AccuMed, Lisa held a management role with a multi-provider medical practice.
Manager, Revenue Cycle Management
Kelly holds a BA in Health Policy Studies from the University of Michigan and is NAAC certified. Kelly joined The AccuMed Group in 2014 and brought with her 20 years of experience in the ambulance industry. Kelly and her team actively monitor and act upon all payor trends to optimize compliant revenue. The Revenue Cycle Management Team routinely utilize cutting edge technology to actively manage and accelerate reimbursement. Kelly and her team also invest in daunting manual processes to ensure no rock is left uncovered when it comes to turning receivables into revenue.
Anne is a graduate of Dorsey Business School’s medical billing program and has been employed with The AccuMed Group since 2002. Anne is responsible for developing all new employees to ensure success for the employee, AccuMed and the Customers we serve. In addition, Anne provides ongoing training and coaching to our staff to ensure continuous compliance and understanding of all rules, regulation, procedures and laws that govern the industry. Prior to joining AccuMed, Anne worked in the public relations industry for 17 years.