Meet Vanessa Zack, our new Client Service Manager!
Vanessa has been with the AccuMed Group for three years and in the medical field for twelve. She started in July of 2014 in our Insurance Verification department and eventually made the move to Client Services in July of 2015. Vanessa has an associate’s degree from Wayne County Community College in General Health Studies. She’s currently working on completing her Bachelor’s in HR Management with a minor in Marketing.
On a general day-to-day Vanessa will compile and maintain contact data for all clients. She is responsible for maintaining knowledge of current carrier billing policies, she will provide documentation training to clients and communicate updated client policies. She will also assist with analyzing client data and review run exception data help in new client start up.
While Vanessa loves her co-workers, her favorite part of working at AccuMed is building working relationships with the clients!
When she’s not at AccuMed, Vanessa loves winter sports such as snowboarding and ice skating, and of course watching hockey! Last, but not least, she loves spending time with her family.